Tuesday, September 2, 2008

Portfolio 1 - People's resistance to new ways of doing things

In general, people do not resist just to new ways of doing things but rather to any new changes that is taking place around them.
Everyone feels the most comfortable when they are in their comfort zone and doing the things they have known or done for ages.
However, in this new modern age, technology is changing very fast and the need to upgrade is essential for everyone.

Also, new technology may be adding burden to those bpeople who still coping with the current/existing technology. In such cases, they will have to juggle with the both systems.
Hence, they have to adapt to this kind of learning environment. For people who are more educated, it may be easier because they are educated in a way that learning is a crucial part of everyone's life. But for those less fortunatate people who received little or no education, they would be pondering and puzzled on the new terms and usage. For example, bank statements going paperless, using email to commmunicate the latest bank statement to us instead of mailing the hardcopy to us.

Another example would be paying bills via bank transfer instead of using cash.
Although majority of the people are educated but there are still a minority who are not. This could explain why some if the people resist to new technology and changes. However, I believe there are ways to improve this situation. The technology enables us to fill up our particulars via the electronic form which no longer require a hard copy. It can be very helpful to the people who wish to adapt to this new technology if there is a booth and a staff to assist those who cannot read and write.

I conclude that by doing it this way can help improve the situation.

3 comments:

Zwe M. Moe said...

Yes, I agree with you on the fact that things becoming paperless and becoming more electronics is one of the reasons why people like to resist. However, the article can be improved more if it has more supporting ideas to the profession.

Woon Cherk said...

Technology does change our life, thanks to those engineers and scientists. However, some people, especially elders, refuse to follow the trend. In conjunction with the invention of new technology, I reckon that marketing, publicity and education are also very important. Through these steps, more and more people can appreciate the advantages of new technology and embrace the new technology.

Unknown said...

The example is quite nice that pointed out the fact that new technology is hard to be accepted by people physically, and leads to a mental resistance. However, I have a feeling that the points are not so stick to the topic. It seems like you are saying that not all people resist to new ways of doing things. Instead, I feel that you are saying only those who are not well-educated resist it.